fc7777's Privacy Policy
Your personal information is our highest priority. This policy describes in detail how fc7777 collects, uses, and protects your data.
Data Protection
All your personal information is kept secure with SSL encryption.
Transparency
We clearly explain what information is collected and why, with full transparency.
Your Rights
You have full rights to view, correct, or delete your own information.
Contact
For any questions, reach us via our 24/7 live chat or email.
1. Introduction and Scope
fc7777 ("we", "us", or "the platform") is a trusted online cricket betting and casino platform in Bangladesh. When you create an account on fc7777, use our services, or visit our website, you are considered to have agreed to the terms of this privacy policy.
This privacy policy explains how fc7777 collects, processes, stores, and protects your personal information. We respect your privacy and are committed to ensuring the proper protection of your personal data.
This policy applies to all users of fc7777, regardless of which part of Bangladesh they access our platform from. This privacy policy should be read together with our Terms and Conditions.
2. What Information We Collect
fc7777 collects various types of information to provide its services. Below is a detailed description of the information collected:
2.1 Information You Provide
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Account username and password (stored in encrypted form)
- Address and national identity card details (where identity verification is required)
- Financial information: bKash number, Nagad number, Rocket number, Upay number
- Information provided when contacting us via live chat or email
2.2 Automatically Collected Information
- IP address and device type
- Browser type, operating system, and screen resolution
- Date, time, and session duration of website visits (according to Bangladesh Standard Time)
- Page views, click history, and navigation patterns
- Referral URL (which site you came from)
2.3 Transaction Information
- Deposit and withdrawal amounts and dates
- Betting and gaming history
- Bonus usage and wagering activity
- VIP level and points information
3. How Your Information Is Used
fc7777 uses the information collected for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Handling registration, login, identity verification, and account security |
| Transaction Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay |
| Customer Support | Providing assistance via live chat and email, and resolving complaints |
| Fraud Prevention | Detecting suspicious activity and maintaining platform security |
| Service Improvement | Analyzing user experience to improve the platform |
| Communication | Sending important updates, bonus offers, and promotional messages |
We never sell your personal information to third parties or share it for marketing purposes without your consent. All data processing at fc7777 is conducted in accordance with the principles of fair play and transparency.
4. Cookies and Tracking Technologies
The fc7777 website uses cookies and similar technologies. Cookies are small text files stored in your browser or device. They help improve your browsing experience and allow our services to run smoothly.
4.1 Types of Cookies We Use
- Essential Cookies: Essential for login sessions, security tokens, and the core functionality of the platform. fc7777 cannot function properly without these cookies.
- Functional Cookies: Used to remember your preferences, language settings, and account customizations.
- Analytics Cookies: Help improve services by monitoring website traffic and usage patterns.
- Security Cookies: Used to prevent fraud and unauthorized access.
4.2 Cookie Control
You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may cause some fc7777 services to not work properly. See your browser's help page for detailed instructions.
5. Sharing Information with Third Parties
fc7777 may share your personal information with third parties in certain circumstances. However, this is done under strict security rules and only for the purposes listed below:
5.1 Service Providers
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and customer support. They are given only the relevant information and are also bound by contract to protect confidentiality.
5.2 Legal Obligations
If legally required, fc7777 may provide necessary information to regulatory bodies or law enforcement authorities. In such cases, we disclose only the minimum information required.
5.3 Responsible Gaming Partners
As part of our responsible gaming program, information may be shared anonymously with specialist organizations to support users experiencing gambling-related problems.
5.4 What We Do Not Do
- Your information is not sold to any third party.
- Your personal profile is not shared with advertisers.
- Your information is not provided for third-party marketing without your consent.
6. Data Security Measures
fc7777 maintains industry-standard technical and organizational measures to protect your personal information:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Access Controls: Only authorized staff can access your information, and every access is logged.
- Firewall and Security Monitoring: Our systems are monitored 24/7 and suspicious activity is detected and addressed immediately.
- Data Backup: Your information is backed up regularly so that it is not lost in any unexpected event.
- Staff Training: All our staff receive regular training on data privacy and security.
While we ensure the highest level of protection, no one can guarantee 100% security on the internet. We always make every effort to protect your information and respond quickly to any security incident.
7. Data Retention Period
fc7777 retains your personal information only for as long as it is necessary. The retention periods are as follows:
7.1 Active Accounts
All information required to provide services will be retained for as long as your account remains active.
7.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a specific period to meet legal obligations, resolve disputes, and prevent fraud.
7.3 Transaction Records
Information related to financial transactions is retained for the appropriate period in accordance with applicable laws and regulations. This information is also important as an audit trail.
After the defined period, your information is securely deleted or anonymized in a way that makes it impossible to identify you again.
8. Your Privacy Rights
As a user of fc7777, you have the following rights over your own information:
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If your information is incomplete or incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted.
Right to Object
You can object to marketing communications or certain processing activities.
To exercise any of the above rights, contact us via our 24/7 live chat or email. We will process your request within a reasonable time. In some cases, identity verification may be required.
9. Protection of Minors
fc7777 is a service for users aged 21 and above only. We do not knowingly collect information from any minor.
We have age verification measures in place at registration. If a minor has been registered by mistake and we become aware of it, their account will be closed immediately and all related information will be deleted.
More detailed information about the protection of minors can be found on our responsible gaming page.
10. Changes to the Privacy Policy
fc7777 reserves the right to change or update this privacy policy from time to time. You will be informed of changes in the following ways:
- A new version of the policy with the updated date will be published on the website.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the platform after changes have been made will be considered as your acceptance of the new policy.
We recommend that you visit this page regularly so that you remain aware of the latest privacy policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us. Our data protection team is always ready to assist you with any matter.
Live Chat
Our support team is available 24 hours a day, 7 days a week via live chat in Bengali. This is the fastest way to get immediate help.
For more information, you can visit our FAQ page or About Us page. fc7777 always gives the highest priority to your privacy and security.